To the original residential retail purchaser:
ArloBlinds.com warrants Arlo Blinds branded products are guaranteed against manufacturing defects for one-year.
This warranty lasts for 1 Year from the ship date of your product and covers: Fabric, slats, headrails, cords, internal cords and mechanical parts.
- Normal Wear and Tear;
- Damages resulting from accidents, alterations, misuse, abuse, improper installation, motorized devices, acts of God (such as fires, floods, tornadoes, etc.);
- Environmental damage (such as insect damage, exposure to sun, exposure to salt air, exposure to excessive humidity, etc.);
- Failure to follow printed instructions on cleaning, care, or maintenance;
- Labor costs of any type including: measuring, installation, or re-installation;
- Packaging for the return shipment;
- All transit or shipping costs to- and from- Arlo Blinds unless pre-approved by a Arlo Blinds representative;
- All products/sku’s/options discontinued in the normal course of business;
Note: In the event there are multiple blinds/shades in the same room, only the defective blind/shade will be repaired or replaced.
REPORTING SHIPPING DAMAGE - If damage occurred during shipping, call and report within 7 calendar days of receipt or else you may be denied credit for your damaged product.
THIS SHALL BE YOUR SOLE REMEDY UNDER THIS LIMITED WARRANTY. If this product is found to have a manufacturing defect in materials or workmanship, we will (at our discretion) do one of the following:
• Repair the product
• Replace the product
• Refund the cost of the product.
Colors vary from lot to lot and may not exactly match previous purchases. Discontinued items or color selections will be replaced with the closest equivalent current product; however, only the defective product will be repaired or replaced.
This limited warranty gives you specific legal rights, and you may have other rights, which vary from state to state. Some states do not allow limitations on how long a warranty lasts, so the above limitations may not apply to you. No agent, representative, dealer, or unauthorized employee has the authority to increase or alter the obligation of this warranty. This limited warranty supersedes any previous versions.